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Day: 6 May 2021

What to look out for in an International Mover

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06.05.2021 by admin chat_bubble_outline 0 comment(s)
Citrus Relocation Google Reviews
Citrus Relocation Services Limited
Citrus Relocation Services Limited
4.9
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Lauren Friedman
Lauren Friedman
10:51 21 Nov 22
I recently moved to London from NYC and Jean and Noreen at Citrus worked tirelessly to help me find the perfect flat to rent in an extremely tight housing market. Thankfully, Citrus was my one-stop-shop for all things relocation, from advising me on the right neighborhoods, to scheduling viewings, to reviewing my tenancy contract, to checking me into and taking inventory of my flat on move-in day. Working with Citrus, I felt like there was a good balance between taking my needs into consideration while also managing my expectations of the current rental market. Jean and Noreen specifically were extremely responsive and always available to answer my questions. I would certainly recommend Citrus to anyone relocating.
Caron Sarro
Caron Sarro
13:19 13 Nov 22
The services that I received with Citrus Relocation was amazing. Noreen, Jean and Yvonne provided great service. They definitelymade relocating from the US to the UK so much less stressful. They were very efficient, caring and understanding. Especially since finding somewhere to settle with a pet can be troublesome within itself. It was truly worth every penny and would absolutely use their services again without hesitation.
Janna Garcia
Janna Garcia
08:44 02 Nov 22
Sue, Jean and Yvonne were a pleasure to deal with, and took the stress out of finding my first flat in London. I opted for a one day property search to help with my move from Australia, and I am thrilled with the service provided by Citrus. The team and their connections in the property market were very knowledgeable, friendly and responsive. I felt like they understood my requirements perfectly and lined me up with a great consultant (Edie), who was awesome during our viewings. In the current market, I was expecting to have my first few offers rejected but I was accepted for my first choice within a couple of hours - which undoubtedly was due to Citrus’ great reputation. Thank you!
Alyssa Higgins
Alyssa Higgins
12:35 06 Oct 22
Citrus was invaluable to us in moving our family from the US to the UK. From the very first meeting we felt like Jean and the team really listened to and understood our needs. No cookie cutter solutions here. The team at Citrus remained flexible as the parameters of our move changed (multiple times). Each time we called on them with a question or new development they were there with a ready, timely answer or the contact info and an introduction to the right person to call. We are so grateful we partnered with Citrus. This gigantic change would never have gone so smoothly were it not for Jean and her team.
Heather Moniz
Heather Moniz
10:33 27 Jun 22
Sue and her team at Citrus made our relocation from Florida to London seamless. They arranged all of the home viewings, got us in touch with everyone we needed to set up all aspects of the move including helping us with a school search for our daughter. The entire team is friendly and the customer service is top notch! Even with the time change between the US and the UK, they were very easy to get in touch with. They helped ease my stress and made our move as easy as it can be to relocate to a new country.
Darren Palendat
Darren Palendat
15:05 14 Feb 22
From the first interaction to the last I had a positive experience with Citrus.The people at Citrus (Noreen, Jessica, Sue) provided everything my partner and I needed to relocate from Canada to the UK. Whether it was the initial orientation tour or the actual moving process Citrus guided us through the process of arranging shipping and insurance, finding temporary serviced accommodation, and finding our new home. All the little things like getting set up with utilities/wifi, registering with the local government authorities and everything else you can imagine, they can help.You don't need to look any further than Citrus. They will take care of you!
Lauren Allin
Lauren Allin
14:44 09 Feb 22
My husband and I moved from the US to the UK in February of 2022 with our cat. We decided to hire Citrus to assist with the housing search and it was an excellent decision. The move had to be done at short notice, and then we ran into some visa delays which complicated the moving process. Citrus handled all of these schedule changes and complications professionally and competently. We primarily worked with Jean, who was professional and extremely kind throughout the whole process. My husband and I now have a very cute, cat-friendly apartment that we would not have been able to secure without the help of Citrus!
Shahrukh Javaid
Shahrukh Javaid
13:37 22 Nov 21
The best place to get all your relocation cared for. The staff is really polite and helpful. They are also very fast in replying and making sure that all your queries are answered. I would definitely recommend using their services.
Wejdan Alshaheen
Wejdan Alshaheen
00:22 16 Nov 21
I strongly recommend Citrus Relocation Services Limited for any client looking for such services. Personally, I sought help from Citrus for high secondary schools admission in Manchester. I was impressed with a quick and efficient response from council admission team, which I received after 24 hours from Citrus team's intervention. Many thanks for Ms Noreen who has an efficient, gracious and firm communication skills. She treat the customer's issues as if it were her own.No words could express my appreciation. Thank you
J. Surroca
J. Surroca
14:14 10 Oct 21
Relocating to a new home is always difficult. This difficulty becomes bigger when the move involves a change of country. But, moving to a different country in a context of a pandemic and the Brexit is simply overwhelming. In such a context, my family was lucky to find Citrus Relocation. They provided us with support in all steps of our relocation, from finding a house to connecting the services. But all relocation companies do that. What make of them something different is that they provided me support almost in real time, sometimes helping me to fix issues during weekends and nights. But that’s not all: they also connected me with other companies that provided complementary services to those offered by Citrus. And, again, their services were excellent. This excellent service Citrus and their associates gave us went beyond our contractual agreement, both in terms of topics and time frame. They helped us to sort issues that we didn’t include in our agreement, and they even did it once we were settled in—without charging us new fees.I will try to avoid relocations in the next 100 years, but believe me that if we finally change our plans and relocate again, my first call will be to Citrus.
Cathie Reid
Cathie Reid
01:25 10 Sep 21
Brian and the team at Citrus Relocation Services were fantastic in helping my daughter secure an apartment in London when Covid restrictions made it impossible for us to travel from Australia to be there in person. They managed the whole process seamlessly on line and via video calls from determining her needs and preferred locations, video inspections and then liasing with the property agent to secure the preferred property. By the time she landed in London all she had to do was collect the keys. Would highly recommend them and their service.
Sascha Giles
Sascha Giles
11:30 08 Sep 21
Cannot recommend services provided by Citrus enough! Relocating from Australia to London in the middle of the pandemic was made seamless by the Citrus team, with them organising a day of extremely in-depth virtual property tours with an agent going to each property, sending videos of the property itself and surrounding areas, and answering any questions that were unclear from the footage alone. It had previously been difficult to get real estate agents/landlords to take us seriously as tenants given we are international students that were not in London and hence unable to even attend a property viewing, however, this completely changed once we enlisted the help of Citrus and we received great service. The move in period has also been seamless, with Citrus providing assistance in getting bills, etc. set up. The team are extremely friendly and professional, would definitely recommend!
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